BBKA Forum

British Beekeepers Association Official Forum 

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General Q&A, Bee chat and only Bee chat please
 #3870  by NigelP
 04 Jul 2019, 09:27
Did someone forget to pay the gas bill?

Glad to see it is now sorted.
 #3871  by Adam Bee
 04 Jul 2019, 12:43
I finally tweeted the bbka and they were unaware. Took a few days more to fix it.
 #3872  by AdamD
 04 Jul 2019, 13:10
Adam Bee wrote:
04 Jul 2019, 12:43
I finally tweeted the bbka and they were unaware. Took a few days more to fix it.
Admin was aware - but the hosting company have not been too helpful or prompt. :(
 #3879  by bbkaadmin2
 04 Jul 2019, 16:50
Yes a bit of a stressful time. All the renewal was paid and not applied. Ended up trying to argue with a call centre in Spain that it was a renewal and not an upgrade. The hosting system messed up and the staff couldn't understand how to fix the issue without paying a sizable amount of money and refunding the other payments.

Due to the lack of support and the amount of down time we had thoughout the year, this was the straw that broke the camel's back. We are now on German servers with a different hosting provider. All be it, it took 10 hours to move and recode the forum 😀
 #3885  by Japey Edge
 04 Jul 2019, 18:42
Well done for getting it sorted admin. Doesn't sound fun :lol:
 #3887  by Adam Bee
 04 Jul 2019, 19:19
Yay. Thanks. I’d suggest a great host I’ve had for nearly 20 years, but it sounds like you’re sorted.

Thanks again!